Warren, a specialist in carton, paper and board products, has partnered with northern logistics firm Tyneside Express. This partnership has enabled Warren to expand its operations through the introduction of an express delivery service.
Through its partnership with Tyneside Express, Warren can now offer its customers based in the North East a guaranteed rapid delivery service. Those within the Newcastle and Sunderland postcode areas will benefit from a next morning delivery service, while the rest of the North East region will be offered a next day service.
Offering a next day service, and indeed a next morning service for many customers, is a great asset for Warren in growing its business throughout the North East, providing a competitive advantage in the drive to cater to the needs of customers with tight production schedules.
Products ordered by the company’s customers each day are dispatched from Warren’s warehouse in Leicester and transported overnight to the facilities of Tyneside Express. They are then loaded onto vehicles for delivery throughout the following day, with deliveries starting at 7am. Enhanced logistics services have driven a massive increase in Warren’s North East turnover, which has more than doubled.
Why this matters
This is highly significant, as almost four-fifths (78%) of B2B customers buying products online, according to research, rate next day delivery as an important feature. Delivery services are complex, however, not only due to the need to physically move goods over distances but also due to the amount of processing that needs to be done to handle large numbers of items effectively.
Just by looking at a website such as http://www.packaging-machines.co.uk/, it is easy to see the amount of equipment involved, from pallet wrapping machines through to the large vehicles that physically deliver the product to consumers.
This, along with expertise in processing and coordinating a large number of shipments, is what Tyneside Express brings to the partnership with Warren. Warren benefits from the use of the logistics company’s assets, such as a large and fully-equipped warehouse, a full fleet of articulated trucks, and high-tech software for tracking and coordinating deliveries.
Through this framework, Warren can offer a faster, more reliable delivery service to its customers in the North East than has previously been possible.